Terms & Conditions

Yonca Bijou - Efresya Yanardag is acting as manufacturer and wholesaler and only serves to other retailer and wholesaler, NOT to end-consumers!

All prices are to be understood without VAT and excluding freight charges.

1. Orders
The conclusion of contract between buyer and Yonca Bijou- Efresya Yanardag result from the according order confirmation but latest from delivery of goods.

The buyer accepts our terms and conditions upon conclusion of contract.

2. Deliveries and delay in delivery
The time of delivery depends on the order volume and takes between one to five weeks.

Delivery will be effected ex warehouse only by DHL or ARAS Kargo(in Türkey)

Costs of delivery depend on the order volume and could be advised upon request.

Partial deliveries will be charged unless they are not demanded. If so we kindly ask for an according message.

We always try to keep dates of delivery. If delay occurs the customer has the right to set an extra time limit of four weeks for execution of delivery.
All kind of compensation for delays in delivery are excluded.
Forces majeures which complicate or avoid the delivery in due time give us the right to execute the delivery after remedy of problems or cancel the order partially or completely.

In cases of delays our customers will be informed immediately.

2.1 Shipments - Customs duty fees for imports

-         - All imported items are always taken on a basis of paying taxes (import taxes) and customs fees. No matter which item and from which country.

-        - It doesn’t matter if the import is effected by a forwarder like DHL Express, UPS or even Aras Kargo (in Turkey) The duties are always to be paid IF a certain item value had been achieved.

-         - The rates are varying from country to country, state to state and also from product number for customs BUT always depend on the declared item value.

-        - Yonca Bijou is not able to tell the minimum value which will be taken as basis for calculation. This depents on the individual country and state.

This kind of information should be available at customers' responsible local customs office or in the official website of customs of customers' country.

- Yonca Bijou can not be hold liable for the payment of import taxes or fees of customers.

3. Conditions of payment

- Invoices are due net within 10 days.

Please note that prepayments are due after production as soon as goods are ready for despatch.

Furthermore further orders will be executed only upon prepayment or cash on delivery.

For money transfer (bank): please mention invoice number and date.

4. Special / additional agreements or offers regarding shipping fees

In case of free shipments Yonca Bijou reserves the right to choose and work with a forwarder of its own choice.

Yonca Bijou cannot be forced or held responsible to work with a forwarder of customers choice.

If the customer wishes a shipment by using its own forwarding account, Yonca Bijou cannot be held responsible to regulate or refund the shipping fees in any way.

5. Complaint, warranty and defects

Please advise product complaints always in written form immediately after receipt but latest after 5 days.


Damages of package should be confirmed by deliverer in written informal form. Otherwise complaints of damaged boxes / parcels cannot be accepted as not confirmed by driver.

We only guarantee a warranty for damages of goods which are due to bad material or bad finishing.
Those would be replaced or accordingly repaired.
Return deliveries to Yonca Bijou are to be paid by purchaser.

We do not guarantee a warranty for damages which are due to bad handling.
Furthermore the assertion or compensation for consequential loss is excluded.

Even the settings have a good quality you should always be aware that it is fashion jewellery and not "real"-jewellery.
This means you should note the following points:

- The metall (coating) could grow pale if it gets in touch with acid and alcohol (for example: fruit acids, sprays, parfums and too much perspiration).
- It should be avoid to wear the fashion jewellery during sports, swimming or the visit in a sauna or solarium.
- The fashion jewellery (the settings) should never be put in cleanings fluids specially made for "real"-jewellery. Coatings could get off partially or completely.

6. Sampling
They have to be returned within 10 days unless the products suit the customers approval.
After this period of time the enclosed invoice is obliging.

Special co-agreements are possible at anytime.

The customer is in charge of the responsibility of according handling and storage of samples.

Arising shipping fees are to be paid by customer.

7. Special orders
They are non-returnable.
Special productions, offers and prices are excluded from discounts.

8. Quality of goods
Usual or technical not avoidable discrepancies of quality, sizes, samples, colours and character etc. do not preserve the right for product claims.

9. Reservation of proprietary rights
The property in goods belong to the supplier until the full payment.

10. Privacy Policy
We are obliged to respect and protect your privacy. All personal information will be treated and saved as confidential and only for our own company purposes (for example for the sending of information newsletters, flyers and brochures).
Personal data will never be forwarded to other third companies.

You accept our privacy policy by using our website and webshop and also accept that we use your personal data according to this policy.

You have the right to cancel your newsletter subscription at anytime.

11. Copyright
The copyright and property of the product photos on this website belong exclusively to Yonca Bijou / Efresya Yanardag. Therefor the usage of our photos is only possible by the exclusive allowance in written form by Yonca Bijou / Efresya Yanardag.

12. Severability clause
Should any individual provisions in the above option terms be or become invalid, either in part or in full, or impracticable, this will not affect the validity of the other provisions. The invalid or impracticable provision will be replaced by a ruling that is as close as possible in economic purpose to the invalid or impracticable provision in a legally effective and practicable form. The same will also apply in the event of any unintended omissions.


Başakşehir - İstanbul

İkiteli Org.San.Böl. Dersan Koop San. Sitesi S-1 C Blok No:216

Mob.: +90 534 311 29 55 (Whatsapp, Telegram, Viber)

Tel.: +90 212 671 09 67

E-Mail: info@yoncabijou.com